Our Policies

1. About This Privacy Policy

SanForge Studio is an independent Dutch game and digital production studio. This Privacy Policy explains how SanForge Studio handles personal data when you visit our website, contact us, apply for a position, communicate with us about business or collaboration opportunities, or otherwise interact with services that refer to this policy.

This policy describes SanForge Studio's own processing activities. Third-party platforms, storefronts, social networks, payment providers, hosting providers, and other external services operate under their own privacy policies.

2. Personal Data We May Collect

The data we process depends on how you interact with us. We aim to collect only information that is reasonably necessary for the relevant purpose.

• Contact information: such as your name, email address, company or organisation, and information included in your message.
• Business and collaboration information: such as your role, organisation, project details, proposals, quotations, and related correspondence.
• Recruitment information: such as your name, email address, CV or résumé, portfolio links, motivation, work samples, and other information you choose to provide when applying.
• Support and feedback information: such as the content of a support request, bug report, complaint, feedback message, or other correspondence.
• Technical website information: such as IP address, browser type, device type, operating system, requested pages, timestamps, referral information, and security or server log data where this is generated by our website or hosting environment.
• Transaction or administration information: where relevant, records needed for quotations, invoices, contracts, licences, purchases, refunds, disputes, or similar business administration. Full payment-card details are normally handled by the relevant payment or storefront provider rather than by SanForge Studio.

We do not intentionally request sensitive personal data unless it is genuinely necessary for a specific situation. Please avoid sending sensitive information that is not relevant to your request.

3. How We Receive Personal Data

We may receive personal data:

• directly from you when you email us, complete a form, submit an application, or otherwise contact us;
• automatically through basic website, server, security, or cookie technologies;
• from third-party services when you choose to interact with us through those services, such as game storefronts, social platforms, distribution platforms, or payment providers;
• from business partners or professional contacts where this is reasonably necessary for a project, contract, introduction, or collaboration.

4. Why We Use Personal Data

Depending on the situation, we may use personal data to:

• respond to messages, support requests, complaints, feedback, or other enquiries;
• evaluate and manage job, internship, freelance, or collaboration applications;
• prepare, discuss, enter into, and administer contracts, licences, quotations, invoices, or other business arrangements;
• deliver, maintain, secure, and improve our website, games, software, tools, and related services;
• investigate technical issues, abuse, fraud, security incidents, or misuse of our services;
• maintain records that are reasonably required for legal, tax, accounting, contractual, or administrative purposes;
• comply with applicable law or respond to lawful requests from competent authorities.

5. Legal Bases Under the GDPR

Where the General Data Protection Regulation (GDPR) applies, SanForge Studio relies on one or more lawful bases, depending on the processing activity:

• Contract: where processing is needed to take steps at your request before entering into a contract or to perform an agreement with you.
• Legitimate interests: for reasonable business purposes such as responding to enquiries, operating and securing our website, maintaining business relationships, preventing misuse, and improving our services, where those interests are not overridden by your rights.
• Legal obligation: where we must retain or disclose information to comply with applicable law, accounting, tax, or other regulatory requirements.
• Consent: where consent is the appropriate legal basis, including for non-essential cookies or optional communications where required by law. You can withdraw consent at any time.

6. Website Data, Cookies & Similar Technologies

Our website may use cookies or similar technologies. We aim to keep their use limited and proportionate. Some technologies may be necessary for the website to function correctly, maintain security, remember limited preferences, or support basic technical operation.

Limited analytics may be used to understand general website performance and usage where this can be done lawfully and with minimal privacy impact. If SanForge Studio introduces cookies or tracking technologies that require prior consent, they will not be activated until the required consent has been obtained.

Where a cookie or similar technology processes personal data, the information may include device or browser details, IP address, page requests, interaction data, and similar technical information. You can also manage or delete cookies through your browser settings. Disabling essential technologies may affect parts of the website.

Third-party content or services embedded in or linked from our website may use their own cookies or technologies. Their processing is governed by their own privacy notices and controls.

7. Recruitment and Applications

If you apply for a position, internship, freelance opportunity, or other role with SanForge Studio, we may process the application information you provide in order to review your suitability, communicate with you, organise interviews, and manage the recruitment process.

Application information is not used for unrelated marketing. If we want to retain an unsuccessful application for consideration for a substantially longer period or for future opportunities where consent is required, we will ask for appropriate permission.

8. Games, Software and Third-Party Platforms

SanForge Studio may publish or distribute games, software, tools, plugins, demos, or other digital products through third-party platforms and storefronts. Those platforms may independently process account, purchase, device, usage, achievement, crash, entitlement, or similar information under their own terms and privacy policies.

SanForge Studio may receive limited information from such platforms where necessary for support, licensing, distribution, fraud prevention, product operation, or business reporting. We do not claim to control data that is processed independently by those third parties.

9. When We Share Personal Data

We do not sell personal data. We may disclose or make personal data available only where reasonably necessary, including to:

• hosting, email, security, IT, cloud, or technical service providers that support our operations;
• professional advisers such as accountants, legal advisers, or insurers where appropriate;
• payment, storefront, distribution, or platform providers where needed to complete or administer a transaction or service;
• business partners or contractors where this is necessary for a project and there is an appropriate reason to share the information;
• public authorities, regulators, courts, or law-enforcement bodies where disclosure is required by law or a valid legal process;
• a successor or potential successor in connection with a genuine restructuring, sale, transfer, or similar business transaction, subject to appropriate safeguards.

Service providers that process personal data on our behalf are expected to handle it only for the agreed purpose and with appropriate safeguards.

10. International Processing

SanForge Studio is based in the Netherlands, but some third-party technology, hosting, distribution, communication, or platform providers may process data outside the European Economic Area (EEA).

Where personal data is transferred internationally and applicable law requires safeguards, we rely on an appropriate transfer mechanism or other lawful basis provided for under data-protection law.

11. Data Retention

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, or for longer where this is required or permitted by law.

Retention periods vary depending on the type of information. For example, routine enquiries may be deleted when they are no longer needed, while contracts, invoices, transaction records, or records relevant to legal obligations may need to be retained for longer. Recruitment information is retained only for the period reasonably required to complete the recruitment process and any permitted follow-up.

12. Your Privacy Rights

Depending on applicable law, including the GDPR, you may have the right to:

• request access to personal data we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of personal data where the legal requirements are met;
• request restriction of processing in certain circumstances;
• object to processing based on legitimate interests in certain circumstances;
• receive certain data in a portable format where the right to data portability applies;
• withdraw consent at any time where processing is based on consent;
• lodge a complaint with the relevant data-protection supervisory authority.

We may need to verify your identity before acting on a privacy request. Some rights are subject to legal exceptions, for example where information must be retained to comply with a legal obligation or establish, exercise, or defend legal claims.

13. Children and Young People

SanForge Studio does not knowingly use its website to collect personal data from children for behavioural advertising or similar profiling. Our games and products may have different age ratings depending on their content and the platform on which they are distributed.

Where a service is specifically directed at younger users or requires age-related processing, we will apply the safeguards and consent requirements required by applicable law and the relevant platform.

14. Security

We use reasonable technical and organisational measures intended to protect personal data against unauthorised access, alteration, loss, misuse, or disclosure. Measures may include restricted access, secure hosting practices, transport encryption such as HTTPS, and other security controls appropriate to the service.

No website, server, communication channel, or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

The SanForge Studio website uses HTTPS to help protect information transmitted between your browser and our website. The trust seal shown above relates to the website's SSL/TLS certificate and encrypted connection. It should not be interpreted as a certification of this Privacy Policy, GDPR compliance, or all SanForge Studio business processes.

16. Third-Party Links and Services

Our website and products may link to third-party websites, storefronts, social networks, video platforms, tools, or other services. We are not responsible for the privacy practices of independent third parties. We recommend reviewing their privacy information before providing personal data to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal obligations, or data-processing activities change. The latest revision date is shown at the top of the policy. Material changes may be highlighted where appropriate.

18. Contact

If you have a privacy question, want to exercise a privacy right, or have concerns about how SanForge Studio handles personal data, please contact us using the official contact details provided on this website. Please include enough information for us to understand and respond to your request, but do not send unnecessary sensitive information.

1. Acceptance of Terms

By accessing, browsing, or using this website, any SanForge Studio products, or associated services (including games, software, and digital content), you agree to be bound by these Terms of Use. If you do not agree with these terms, you should not use our services.

2. Scope of Services

These terms apply to all content provided by SanForge Studio, including but not limited to: websites, games, prototypes, demos, software tools, plugins, visual assets, audio, written content, and downloadable materials.

3. Intellectual Property Rights

All content, branding, technology, and materials provided by SanForge Studio are protected by intellectual property laws, including copyright, trademark, and related rights. This includes but is not limited to: logos, game titles, code, mechanics, designs, artwork, music, and written content.

4. Trademark & Brand Protection

“SanForge Studio™” and associated branding, including the SanForge logo, are used in commerce and represent the identity of our studio. We are the original and continuous users of this branding in its current form.

Unauthorized use, reproduction, imitation, registration, or attempt to trademark identical or confusingly similar branding, including logos or names, may result in legal action. Even where a registered trademark (®) is not yet applied, our rights under common law trademark usage (™) remain enforceable.

5. License & Usage Restrictions

You are granted a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial purposes unless otherwise stated. You may not:

• Copy, distribute, or reproduce content without permission
• Reverse engineer, decompile, or exploit our software
• Use our assets, branding, or content in your own products or marketing
• Resell, sublicense, or redistribute any part of our work

6. User Conduct

You agree not to use our services in any way that may harm, disrupt, or exploit SanForge Studio, its systems, or its community. This includes unlawful behavior, abuse, harassment, or misuse of our content or platforms.

7. Accounts & Access

If any part of our services requires an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

8. Digital Products & Availability

Games, software, and digital products may be updated, modified, or discontinued at any time. We do not guarantee permanent availability, compatibility, or continued support.

9. Third-Party Platforms

Our products may be distributed through third-party platforms (such as storefronts or services). Your use of those platforms is subject to their own terms and policies. SanForge Studio is not responsible for third-party systems or services.

10. Content & Experience Disclaimer

Our games may include intense experiences such as horror elements, violence, or emotionally impactful content. Players engage at their own discretion. Age ratings and content warnings should be respected where provided.

11. Limitation of Liability

To the fullest extent permitted by law, SanForge Studio shall not be liable for any damages, losses, or consequences arising from the use or inability to use our services, including but not limited to data loss, system issues, or personal experiences.

12. Indemnification

You agree to indemnify and hold harmless SanForge Studio from any claims, damages, or liabilities arising from your misuse of our services or violation of these terms.

13. Modifications

We reserve the right to update or modify these Terms of Use at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Netherlands.

15. Contact

For questions regarding these Terms, please contact SanForge Studio through the official channels listed on this website.

1. Agreement

By downloading, installing, accessing, or using a SanForge Studio game, application, tool, plugin, or other software product, you agree to this End User License Agreement.

2. License Grant

SanForge Studio grants you a limited, personal, non-exclusive, non-transferable, and revocable license to use the applicable product for its intended purpose, subject to this agreement and any platform-specific terms.

3. Ownership

The product is licensed, not sold. SanForge Studio retains all rights, title, and interest in the software, source code, artwork, audio, branding, documentation, and other included materials, except where third-party rights apply.

4. Restrictions

You may not, except where applicable law expressly allows otherwise:

• Copy, redistribute, sublicense, rent, lease, or resell the product
• Reverse engineer, decompile, disassemble, or attempt to derive source code
• Remove or alter copyright, trademark, or ownership notices
• Use the product or its assets as part of another commercial product without written permission

5. Updates and Changes

Products may receive patches, updates, feature changes, or compatibility changes. SanForge Studio may modify or discontinue features where reasonably necessary for development, security, platform requirements, or support.

6. Third-Party Components

A product may contain third-party software, middleware, libraries, services, or platform integrations. Those components may be subject to separate license terms provided by their respective owners.

7. Online and Platform Services

Features that depend on external storefronts, platform accounts, online services, or third-party infrastructure may also be governed by those providers' terms and availability.

8. Termination

This license ends if you materially breach these terms. When the license ends, you must stop using the affected product and remove copies where reasonably applicable.

9. Warranty and Liability

To the extent permitted by applicable law, products are provided without guarantees beyond rights that cannot legally be excluded. Nothing in this agreement limits mandatory consumer rights.

10. Governing Law

This agreement is governed by the laws of the Netherlands, without limiting any mandatory protections available to consumers under applicable law.

11. Contact

Questions about licensing or permitted use can be sent through the official SanForge Studio contact channels listed on this website.

1. General Information Disclaimer

Content on this website is provided for general informational, branding, and promotional purposes only. While we aim to keep information accurate and current, we do not guarantee that all content is complete, current, or error-free at all times.

2. Entertainment, Fiction & Medical Disclaimer

SanForge Studio is a professional game development and interactive entertainment studio. Our games, projects, artwork, written material, and other creative content may contain fictional violence, horror, injury, disturbing situations, or other intense themes as part of an entertainment experience.

Such content is fictional and is not intended to provide medical, psychological, health, safety, or other clinical advice, diagnosis, treatment, or guidance. Depictions of injury, trauma, violence, medical situations, or physical effects in our games should not be interpreted as medically accurate or as instructions for real-world conduct.

Players are responsible for considering their own health, sensitivities, and personal circumstances before using our games or interactive experiences. If you know that you are medically sensitive to flashing lights, intense visual or audio effects, stress, horror, or similar content, you should take appropriate precautions, follow any applicable warnings, and decide whether the experience is suitable for you.

3. Product and Project Disclaimer

References to projects, games, software, plugins, concepts, features, release timing, screenshots, or development plans are subject to change. Appearance on the website does not guarantee release, final implementation, or future availability.

4. Health & Safety Disclaimer

Our games may include flashing lights, intense visuals, sudden audio cues, or immersive experiences that may not be suitable for all players. Individuals with conditions such as photosensitivity, epilepsy, heart conditions, anxiety, or other health concerns should exercise caution when playing. By engaging with our games, you acknowledge that you do so at your own discretion and risk.

5. Content & Age Rating Disclaimer

Certain games or experiences may include themes intended for mature audiences, including but not limited to violence, horror elements, disturbing imagery, or gore. Where applicable, age ratings and content warnings should be taken seriously. SanForge Studio does not limit creative direction in projects intended for mature audiences.

6. Liability Disclaimer

SanForge Studio is not liable for any direct or indirect effects resulting from the use of our website, products, or games, including but not limited to stress, anxiety, discomfort, injury, or other physical or psychological reactions. This includes extreme or unforeseen situations such as panic responses or medical incidents.

7. External Content Disclaimer

External links, embedded services, partner references, platform mentions, or third-party tools are included for convenience, visibility, or informational purposes only. SanForge Studio does not control and does not formally endorse all external content.

8. Availability Disclaimer

We do not guarantee uninterrupted access to the website, permanent uptime, or compatibility across all devices, browsers, regions, or third-party systems.

9. Visual and Branding Disclaimer

Website visuals, project artwork, mockups, interface previews, and brand materials may be conceptual, in-development, revised over time, or used for presentation purposes rather than representing final production assets.

10. Limitation Notice

Use of this website and any associated products is at your own discretion and risk. Visitors and players are responsible for how they interpret, engage with, or act upon content made available by SanForge Studio.